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> Home > People and Change > Implementation and Support

Implementation and Support

Once all of the definition, change readiness and preparation work has been completed, the change can be implemented.

Lean Business France's Change Monitoring Process provides support to your organisation's change agents as the planned changes are rolled out. This process measures progress against key areas of change (such as the realisation of benefits and the human aspects of the project (stakeholder commitment, effective communication, levels of resources, newly-acquired skills, etc)) and enables issues to be highlighted, tracked and tackled. It enables the collection of regular and consistent information required to :

- Focus communications activity where it is needed most,

- Address serious commitment issues before they develop,

- Identify the most appropriate strategies to engage stakeholder groups,

- Raise the level of understanding about the project,

Obviously the key areas of change differ between change projects, and the items to be monitored are to be agreed at the outset of the project.

The Change Monitoring Process also includes a 'Knowledge Management' aspect which documents key learnings and knowledge to reduce the risk of loss of expertise and increase the sustainability of the future state by retaining and developing the expertise needed to make the change stick.

Lean Business France's approach, based on tried and tested processes and a series of easy-to-use tools, is fully adaptable to each organisation's requirements.For further information, contact us at contact@leanbusiness.fr

 

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